Responsible Gaming
Gaming Should Be Entertainment
At Sunbingo on Crossways Scole, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Remember: the odds are always in favour of the house. Only spend what you can afford to lose, and never gamble with money needed for essentials like rent, bills, or food.
Age Verification
All players must be at least 18 years old (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not create an account or attempt to gamble on our site. If you're concerned about a young person's gambling, contact the support organisations listed below.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to win back money
- Hiding gambling activity from friends or family
- Gambling to escape problems, stress, or negative emotions
- Feeling anxious or irritable when not gambling
- Borrowing money to gamble
- Neglecting work, school, or personal relationships due to gambling
- Failed attempts to reduce or stop gambling
- Lying about the extent of your gambling
- Gambling with money needed for essential expenses
If you recognise these signs, please seek help immediately using the resources below.
Self-Help Tools & Controls
We provide several tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you're willing to lose before stopping play.
- Reality Checks: Enable reminders to check how long you've been playing and how much you've spent.
- Session Time Limits: Automatically log you out after a set period of play.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break.
You can manage these settings in your account dashboard at any time. If you need assistance, contact our customer support team.
Support Organisations
If you're struggling with gambling, help is available. Reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free confidential support, counselling, and practical tools
www.gamcare.org.uk | Phone: 0808 8020 133 - GamStop – National self-exclusion scheme covering all UK-licensed operators
www.gamstop.co.uk | Phone: 0800 197 8000 - Gamblers Anonymous – Support meetings and peer help
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist service
Phone: 0203 314 8790
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you or someone you know is struggling with gambling, please reach out for help now. There is no shame in asking for support, and recovery is possible.
Don't wait: Contact one of the organisations above, speak to a trusted friend or family member, or visit your GP. The sooner you seek help, the sooner you can feel better.
If you're in crisis, please contact Samaritans on 116 123 (available 24/7, free of charge).